IMPORTANT MESSAGE FROM OUR BOARD OF DIRECTORS:
At Waukee Area Christian Services, we are closely monitoring the rapidly changing situation of COVID-19 as it begins to impact us locally. We have every intention of continuing our mission to serve our community’s immediate needs and create connections that encourage lifelong wellness, especially during this time of uncertainty.
As public officials urge “social distancing” and other precautionary measures, we are taking steps to ensure that we safely continue our operations while taking measures to keep our patrons, clients, volunteers, and staff healthy. With the recent development that there is now community spread in Dallas County, we will be making a few process changes effective Monday, March 16th.
CHANGES YOU CAN EXPECT
- The FOOD PANTRY will move to a drive-through method of distribution.
- Please look for signage in the parking lot when you arrive on where to park your vehicle and how process will flow.
- Please remain in your car, and a volunteer will come to your car.
- Food will be pre-packaged and delivered to your car by a volunteer.
- As always, if you are not feeling well, please call ahead (515-987-5523) to arrange for services.
- ANYTIME FOOD will remain available for the foreseeable future; however, this could evolve as we learn more in the coming days and weeks. Look for signage in the parking lot or ask a volunteer for details on how this will work.
- The FREE CLINIC will be CLOSED through March 31st. We will re-evaluate the status for April as we get closer to that date. This decision was not made lightly, and was based on consultation with medical professionals. If you have medical needs during this time, please contact your family physician.
- If you need additional assistance or resources outside of this list, please call us at 515-987-5523.
VIRUS TRANSMISSION THROUGH DONATED FOOD
As concern grows about the virus, questions are often asked about its spread through food. The USDA reports that there have been no cases of COVID-19 that have been proven to be transmitted through food or packaging. While there is still much that is unknown about the virus, remember that almost any food—from a grocery store or a restaurant or a food delivery service—has been handled by someone, and in most cases, multiple people. We have always, and will continue to diligently instruct our staff and volunteers to follow the same precautions of food handlers in other industries. There is nothing to suggest the risk in our food delivery system is any higher than those in other food distribution systems. We will continue to stay in close contact with our staff and volunteers as the situation evolves and we know more.
As we all have seen the last few days, this situation is quickly evolving. Our number one priority is to safely meet the needs of our clients while protecting all involved from contracting or spreading COVID-19. If we have further updates to our services/availability, we will share those updates with you on our Facebook page and website (https://waukeechristianservices.org).
We appreciate your cooperation and understanding as we evolve our operations to protect you and our volunteers/staff. If you have any questions or concerns, please don’t hesitate to call 515-987-5523.
Michelle Rosel, Waukee Area Christian Services Board President and the Board of Directors